All prices are in USD.
I just placed an order, when will it ship?
Please allow 2-5 business days for your order to be processed and shipped.
Most of the orders are processed within 3 business days. When the order is processed you will receive your tracking number.
Shipping in the USA takes 3-5 business days.
In total please allow 7 - 10 business days for your order to arrive. (Production + shipping time = delivery time)
Because our items are made to order at the time the order is placed certain conditions apply.
1️⃣ If you have issues or problems with your item, you must contact us via email within 72 hours of the item being delivered to your address.
2️⃣ Returns are accepted only if the item arrives damaged (printed aesthetic or damaged item)
3️⃣ Size exchanges or returns are not accepted. This is because all of our items are custom-made to order. We do not have inventory on hand and produce your item only when you place the order so therefor there is no item to be exchanged.
4️⃣ After contacting us, we will walk you through the steps to ship the item back to us.
What is Buyer Protection?
I have entered an incorrect address what do I do now?
If you have miss-spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double-check if the address given is wrong kindly notify us via email at firstname.lastname@example.org. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.
You are protected when:
- The item you ordered did not arrive within the time promised by the seller.
- The item you received was not as described.
- The item you received that was assured to be genuine was fake.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your home beautiful! Please email us to email@example.com and we will be happy to assist you in any way we can.
We do receive many emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.
If you have any questions, please email us at firstname.lastname@example.org